Terms & conditions


Retreats Victoria Pty Ltd respects your right to privacy. As a company we are governed by the National Privacy Principles Contained in the Privacy Act 1988. Those principles regulate most of our activities with relation to personal information collected, stored, used and disclosed by us. However, the activities of all organizations personal information of current and former employees contained in employee records are not covered by the principles.

We use personal information collected from you the purpose for which it was collected which is to act as your accommodation agent and to perform our obligations under our agreement with you. We generally do not seek to distribute sensitive information. We would only do so with your consent, or if required by law, or if necessary in connection with a dispute or proceeding.

We may disclose your personal information to other parties including tradesman, Tribunals, Courts or other statutory booking or advertising mediums, either by newspaper of Internet, potential tenant, buyers and otherwise allowed under the Privacy Act 1988.

Tax law requires some of this information to be collected. If the information is not provided, we may not be able to act on your behalf effectively or at all.

We hold your personal information in a combination of computer storage facilities and paper-based files and other recorded facilities and records are located at our office.


Your consent will be taken to be given where you indicate to us that you wish to obtain information about our services.

We may also disclose or use your personal information with out consent in the following circumstances;

  • * We are authorized or required to do so by law
  • * The disclosure is to a credit reporting agency in connection with recovering amounts which you owe to us
  • * We reasonably believe it is necessary to assit an enforcement body to performs its functions
  • * We reasonably believe it is necessary to prevent a threat of life, health or safety.
  • If you would like to contact us about privacy related matters or to access this information, you can do so by contacting the Retreats Victoria office.


If you would like to contact us about privacy related matter or to access